A local business communication platform — web chat, SMS, and reviews bundled together.
Broadly combines web chat, SMS campaigns, appointment reminders, and review management into a single platform. It's a reasonable bundle for some businesses — but if Google review replies are your main need, you're paying for significant overhead that doesn't serve that specific goal.
Broadly can alert you to new reviews and provide a convenient place to respond, but it doesn't generate the replies for you. The time cost of writing individual review responses remains the same. ReplyBase eliminates that cost entirely with AI that reads each review and writes a specific, professional response.
A platform that covers six different communication channels requires more configuration, more maintenance, and more ongoing management than a focused tool. ReplyBase does one thing — handles your Google review replies — and it does it so well that the whole problem goes away in minutes.
To be fair
Broadly is a reasonable fit for local businesses that genuinely need a unified communication hub: web chat, two-way SMS, and review management together. If reviews are the primary need, the added complexity and cost aren't justified.
Every new Google review gets a professional, context-aware AI-generated reply that references what the reviewer actually wrote.
Enable auto-send for 4- and 5-star reviews so your response rate hits 100% without any manual effort.
Connect your Google Business Profile in under 2 minutes and your first reply is ready immediately. No calls, no demos, no onboarding.
One price, no add-ons, no per-location fees up to 3 locations. Cancel anytime — no enterprise contracts.
Connect your Google Business Profile in 2 minutes. Every review answered automatically. No credit card required.
Start Free — No Credit Card14-day free trial · Cancel anytime · No contracts